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General
What is SenzDrop.com?
SenzDrop.com offers an innovative way to unbox your favorite CS:GO and CS2 skins with way better odds. We are NOT a jackpot site; instead, players can deposit skins to receive credits, which can then be used to participate in our exciting games: roulette, unboxing, battles, and upgrader.
Bets are placed in real time across the platform, allowing you to bet, win, and lose alongside other players.
All outcomes are generated through a provably fair system, guaranteeing a fair experience every time.
What are the chat rules?
  1. To send coins you need be be at least level 30.
  2. Please refrain from begging for coins.
  3. Posting affiliate codes in chat is not allowed.
  4. Advertising other websites is prohibited.
  5. Technical issues should be addressed through the support page, not in chat.
  6. Do not inquire about the status of support tickets in chat; you can expect a response within 48 hours.
  7. Submitting false information about transactions in support tickets may result in a ban.
  8. Always treat our staff with respect; any rude comments or attempts to undermine them will lead to a mute.
Support
I need help
Feel free to reach out to us anytime if you need assistance or have questions about our website and services.
Our Support team is normally 24/7 online for you. Our support team is available 24/7 to help you. You can contact us here.
Marketing
Partnership / Sponsorship - I am interested in partnering with Senzdrop
We're always open to exciting partnership opportunities and sponsorship ideas.
While we typically prioritize YouTube channels with over 10,000 subscribers and an active, engaged audience, we’re happy to hear from creators who bring something unique to the table.
At this time, we are not sponsoring CS:GO teams—but that could change in the future. If it does, we’ll reach out directly.
For business related inquiries, please contact the SenzDrop.com team. - We look forward to connecting with you
Responsible Gambling
How to play responsibly
Responsible Gaming is a set of social responsibility initiatives by the industry to ensure the integrity and fairness of their operations and to promote awareness of harms associated with it.
Tips on how to play responsibly:
  1. Don't treat playing on SenzDrop.com as a way to make money
  2. Only play with money you're willing to lose - play with your disposable income
  3. Never chase your losses, there is no guarantee you will come out ahead
  4. Don't play while under the influence of alcohol, drugs or other controlled substances
  5. Never play when you're being depressed or upset
  6. If you'd like to take a forced break from playing, you can go to your profile and lock yourself.
    We will not remove this restriction for any reason.
Self Help
What if I can't stop?
Like all forms of gambling, online gambling can become an addiction that can have serious negative effects on your life.
If you lose more than you planned to or can't safely afford and find yourself struggling to control time and/or money spent gambling, please check these sites for information that could help you:
Can I self-request a ban?
Yes. If you feel like you can't control your gambling habits, you can use self exclusion.
If you enable it, you won't be able to bet, claim rewards, send BUX or deposit anything until the restriction expires.
Withdraws and chat privileges will remain active. Use it if you'd like to take a break from playing for an extended period. For custom restrictions, you can always contact us.
Coins
What are coins?
1 Dollar = 1 coins
Coins have no real currency value, but are used to withdraw skins from the withdraw on our website.
Can I send my coins to other players?
You must be level 30 to send coins. You can send coins to other players by clicking on their username and selecting the gift icon in the chat.
I logged into my account and all my coins are gone?
First off, rest assured - your coins are safe.
Reason 1: In most cases, you're automatically logged in when visiting the site. If someone near you had access to your device, they may have used your account to play.
Reason 2: Malicious software or harmful browser extensions can interfere with your account. SenzDrop.com strongly advises against using any browser extensions while playing on our platform.
Please note, there are many possible causes beyond these examples. Unfortunately, we do not offer refunds for cases where we cannot confirm the issue through our logs or database. We only issue refunds when there's verifiable evidence.
Always stay safe online: SenzDrop.com team members (including Admins, Bots, or Moderators) will NEVER add you on Steam or ask for your items. Be cautious of impersonation scams and fake giveaways.
How can I get free coins?
Head over to your profile tab and make sure your account is verified.
There is a couple of ways you can earn free coins on SenzDrop.com:
  1. Daily reward:
    Claim your Daily Reward every day to receive free coins—just for showing up!
    The higher your level, the better the rewards.
  2. Coin rain
Affiliates
How can I earn extra coins by referring new users?
Create your unique code in the affiliate tab and receive 50.00% bet commission and 0.00% deposit commission from every user who used your code.
The code will also generate 0.00 coins for the person who uses the code.
Note: The code should not be misleading or violate any trademarks.
Games
Is there a maximum and minimum bet?
The minimum for any game is 1.00 coins
The maximum for any game is 500.00 coins
Is there a maximum profit on crash?
You'll be automatically cashed out if you profit more than 5.000.00 coins.
Faireness
Are the games fair?
Absolutely! And we can prove it. Please see our provably fair page for technical details.